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客戶服務的情景對話英語 產品售后服務英語對話

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關于售后服務的商務英語情景對話 ?！吧虅沼⒄Z”是商務和英語的結合 。商務英語交流總是有一定的目的和一定的結果 。因此，在商務英語中練習情景對話是很有必要的 。網絡英語為你帶來一些關于售后服務的商務英語情景對話，讓你在職場中應對任何情況，表現得越來越好 。
A: What about our claim?B: Our shopping manager is looking into it.A: When will we hear something from him?B: Oh, in just two day or three, I think.C: Here is the final settlement for your claim.A: Thanks, we appreciate the so fast work.C: We hope we won't have this kind of problem again.A: That goes for us too.
A:我們的賠償怎么樣啦？B:我們的貨運經理正在調查這件事 。A:什么時候會有消息呢？B:哦，我想就這兩三天吧 。C:你的賠償問題終于解決了 。A:謝謝你們這么快就辦好了 。C:我們希望不會再有這樣的事情發生了 。A:我們也是這么希望的 。
A: Here is your bill. Please pay at the cashier's desk. Here are the invoice and guarantee. Please keep them careful-ly. If something does go wrong with the refrigerator, this guarantee will provide you with free service and parts.B: Good. When will the guarantee expire?A: It's good for two year. Our service branches are all over the city. You may go to the nearest one to register it with-in a month. And your information will be stored in the computer.B: It is very expensive to pay for repairing after the expiration of the guarantee, isn't it?A: No, we charge for the replacement parts only. But judging from our past sales, I'd say you have little need to call on our guarantee. You'll find this product extremely strong and dependable.B: That would be fine. Thank you.
A:這是您的賬單，請去收銀臺付款 。這是發票和保修單，請保管好 。萬一冰箱出了毛病，您憑保修單可享受免費維修服務 。B:很好 。保修單什么時候過期？A:有效期為兩年 。全市都有我們的維修點，1個月內請到附近的維修點辦理維修手續 。您的資料將儲存在電腦里 。B:保修期過了以后 。維修費貴嗎？A:不貴，我們只收取零件費 。但從過去我們所售出的產品來看，您倒不需要擔心修理問題，您會發現這種產品是非常耐用和可靠的 。B:那很好，謝謝你 。
【客戶服務的情景對話英語 產品售后服務英語對話】A: Anything I can do for you?B: I've come to have my TV set repaired.A: When did you buy it from this department store?B: One year ago, and here is the receipt.A: OK, what's wrong with your TV set?B: You can never get a good picture on this set, it gets bad reception.A: That being the case, the repair would be rather complex.B: Do you mean it can't be repaired?A: No, it's not that serious. I only mean it will take a long time to repair It.B: Is it necessary to change some parts?A: I guess it is.B: Is there a charge for it?A: No, there is no charge, this type of TV set has a two year guarantee free of charge.B: Then when will it be ready?A: At least in two weeks.B: Well, I will come to take it then.
A:有什么事情需要幫助嗎？B:我是來修理電視機的 。A:你是什么時候在我們百貨商店買的呢？B:一年前買的，這是發票 。A:好的，你的電視機有什么毛病？B:圖像總是不清晰 。接收效果不好 。A:如果是那樣的話，修理工作就相當復雜了 。B:你是說不能修好了嗎？A:不，還沒那么嚴重，我的意思是修理時間較長 。B:是不是需要換一些零件？A:我想是的 。B:要收費嗎？A:不，不收費，這種電視機有2年免費保修期 。B:那么什么時候能修好呢？A:至少要兩周的時間吧 。B:好的 。兩周后我來取 。